What Do You Need to Look for When Choosing a Plumber?
Qualifications Is the plumber qualified to carry out the work? All gas engineers must be Gas Safe registered, and must carry their Gas Safe ID card at all times. You can check if an engineer is Gas Safe registered by clicking on the following link http://www.gassaferegister.co.uk/ , or call 0800 111 999. If in doubt ask to see their ID card for gas services, or proof of their qualifications for plumbing services, you would be surprised at the number of plumbers that are actually not qualified!
Customer Care The plumber should be friendly and polite, and make you feel at ease. You should feel under no obligation to have the work carried out.
Payment You should not have to make a payment until the job is done, unless it is for a large job i.e. boiler installation, which requires a 50% deposit, and the balance to be paid in full upon completion, unless otherwise agreed.
Insurance It is worth finding out whether the company or individual has insurance to cover your property in case anything goes wrong. If in doubt ask to see their policy, or check with their insurance company. Click on the link below to find out why insurance is essential.
Why Public Liability Insurance is essential
Guarantee - Does the plumber guarantee their work, and if so for how long? If not, ask yourself why?
This page was last modified on 06-Feb-2012